BH


Hi there, I'm Ben Hall. I'm a DevOps Engineer with over 4 years experience, strong leadership skills and a deep understanding of the latest tools and technologies. I like to design and build scalable architecture and create meaningful experiences at sales-i Ltd, a SugarCRM Company

About

I'm a highly skilled and experienced DevOps Engineer with over 5 years of industry experience. With a strong background in software development and a deep understanding of the latest technologies and programming languages, I'm able to deliver robust and scalable solutions that meet the needs of any business.As a DevOps Engineer at sales-i, I leverage my strong background in software development and my expertise in Kubernetes to orchestrate and manage containerised applications, ensuring optimal availability and scalability. I also streamline deployment and management of Kubernetes resources with AKS and adeptly manage access control and security policies for Kubernetes resources using RBAC and Azure AD integration.Collaborated with cross-functional teams to gather requirements, ensure alignment with business objective.

Throughout my career, I have demonstrated a commitment to excellence and a passion for staying up-to-date with the latest developments in the industry. I possess a proven track record of success in delivering high-quality backend systems and services and can work effectively both independently and as part of a team.Alongside my technical expertise, I have also demonstrated strong leadership skills during my current role. I have led various projects with a strong team of 7+ backend engineers and have a proven track record of effectively managing timelines, resources, and communication to deliver tasks on time.I've Spearheaded the design, development, and deployment of comprehensive internal developer portals to improve efficiency of workflows and enhance productivity.


Experience

Sales-I Ltd • DevOps Engineer

Jan 2023 – Present • Solihull, England

As a DevOps Engineer at sales-i, I leverage my strong background in software development and my expertise in Kubernetes to streamline deployment and management of Kubernetes resources with AKS and adeptly managed access control and security policies for Kubernetes resources using RBAC and Azure AD integration.
Additionally, I contributed to building robust Continuous Integration and Continuous Deployment pipelines to maintain platform stability and reliability whilst managing the GitHub organisation at a large scale.
Experienced in leveraging Kubernetes to orchestrate and manage containerised applications, ensuring optimal availability and scalability. Proficient in monitoring and analysing system performance using DataDog, proactively implementing adjustments to enhance efficiency and speed. Skilled in optimising Kubernetes cluster performance and resource utilisation through effective monitoring, scaling, and deployment strategies.Spearheaded the design, development, and deployment of comprehensive internal developer portals to improve efficiency of workflows and enhance productivity. Collaborated with cross-functional teams to gather requirements, ensure alignment with business objectives, and integrate with existing systems.

Sales-I Ltd • Backend Services Engineer

October 2021 – December 2022 • Solihull, England

As a Backend Services Engineer, I effectively led and mentored a team of 8+ highly skilled individuals to deliver top-notch backend products. I play a key role in designing and developing over 15 microservices to fit the needs of our platform. This includes identifying, analysing, and resolving software bugs during development, improving system performance and keeping technologies up to date with industry standards.I collaborated closely with the product team to ensure that our offerings met the needs of the business and its customers. I monitored and analysed system performance and made necessary adjustments to improve overall efficiency and speed. Additionally, I provided regular training and mentorship to team members to enhance their skills and knowledge of the backend services. I am also proactive in staying up-to-date with the latest technologies and industry trends to bring new and innovative solutions to our team.

borwell • Software Engineer

September 2018 – October 2021 • Solihull, England

As a Software Engineer, I successfully led, designed, and implemented customised software solutions for over 15 global clients by utilising cutting-edge technologies.
I served as a primary point of contact for customers, working closely with them to ensure that the final product met their specific needs and aligned with their business goals.
In addition to this role, I was studying alongside my job and was able to bring knowledge of new technologies into the decision-making process of the company.I have hands-on experience with front-end design and development, using tools such as Adobe XD to produce prototypes that align with clients' brand values.Additionally, I excel in backend design and development, creating feature-rich APIs to support the unique needs of each system. I also ensured compliance with all company and audit standards throughout the development process.


Education

Heart of Worcestershire College

HND in Computing & App Development • Level 4 & 5

Worcester, England
2018 – 2021
Modules studied include App Development, networking and professional practice, database design, development, and IT security.

Heart of Worcestershire College

Extended Diploma in IT • Level 3

Worcester, England
2017 - 2018
Modules studied include e-commerce, organisational systems security, developing computer games and controlling systems using IT.


Skills

GitHub Actions
Microservices architecture
RESTful APIs
GitHub Actions
Golang
GraphQL
GitLab CI
Azure AKS

Azure Serverless SQL Pools
Azure Synapse Analytics
Terraform
Kubernetes
Datadog
C#
Javascript
NodeJS